Department: Northwest Regional Data Center
Report to: Assistant Superintendent for Operations
Supervises: Administrative Assistant, Software Support Analyst Managers, Operations Manager
Classification: Professional/Technical
FLSA Status: Exempt
Salary Range: Salary Schedule III (Professional/Technical/Cert)

 

The NWESD aspires to be a racially and culturally inclusive staff that reflects the diversity of those we serve. We believe this strengthens our organization, stimulates creativity, promotes the exchange of ideas, and enriches staff engagement.

SUMMARY: The Director for Northwest Regional Data Center develops business strategies and provides direction for technical product support functions.  The Director manages multiple teams responsible for resolving customer technical problems, and oversees the customer support activities associated with delivery of support software product lines to member districts.  The Director is responsible for the WESPaC deployment and scheduling activities, as well as supervising a team of professionals responsible for communications, product support, and technical assistance.  This position serves on the Operations Advisory Committee of Regional and District Data Center Managers, and the WSIPC Executive Advisory Committee.

ESSENTIAL FUNCTIONS:

  • Directly supervises staff in: scheduling, planning, initiating strategies for performance, assigning and directing work, training, administering disciplinary measures, reviewing performances, proposing salary adjustments, resolving complaints, and recommending the hiring and termination of staff.
  • Provides overall communications direction and strategies for the department with superintendents, clients and other agencies.
  • Works directly with NWRDC Executive Committee and the Advisory Board in matters related to budget, annual membership fees, contracts, planning, communications (including the annual report), long‒ and short-term goals and objectives, preparations, and nominations/election process. Develops agenda topics and leads meeting activities.
  • Performs the full range of managerial duties and responsibilities which includes determining resource needs and accounting for their effective use, setting policy, determining program or project emphasis, and operating guidelines.
  • Serves as liaison with WSIPC for all facility and contract-related activities.
  • Pursues ongoing professional development by attending conferences, workshops, and other professional development opportunities pursuant with the job responsibilities.

Requires knowledge of:

  • The field of assignment sufficient to perform completely and accurately the full scope of responsibility as illustrated by the examples in the job description.
  • Effective leadership and supervisory techniques.
  • Program administration and budgeting process.
  • Organizational development, task management, planning and facilitation skills.
  • Computer hardware and software including Microsoft office and other applications specific to an educational environment as well as word processing, spreadsheets, and excel.

Requires the ability to:

  • Effectively participate as a team member with other groups or individuals when collaborating on joint projects.
  • Perform skilled technical writing with effective outcomes.
  • Motivate, direct, mentor, and lead staff members.
  • Anticipate needed services and respond accordingly.
  • Provide leadership and, when necessary, technical assistance to NWRDC member districts.
  • Provide training and support to NWESD, PSESD, and WISPC business division.
  • Maintain a strong relationship with superintendents in all of the NWRDC member districts.
  • Organize and follow through on multiple tasks, address concerns as they arise, meet deadlines, and plan ahead to meet future needs and goals.
  • Manage the NWRDC cooperative including budgets, operations, and supervision of staff.
  • Communicate effectively in both oral and written format.
  • Establish and maintain effective working relationships with co-workers, NWESD departments, cooperative members, and other data center directors.

QUALIFICATIONS:      

Masters Degree in Management Information Services, Computer Systems Management, Business Administration or other related field. Have a minimum of five (5) years of supervisory experience in K-12.  Experience with implementing complex projects, managing teams and projects in multiple technological and business environments. School district management experience and five (5) years experience in a high-tech industry/IT field preferred. Administrative credential preferred. Valid Washington State driver’s license.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

Work is performed in an office environment, however, approximately 15 percent of this time may be spent working at the various school district locations. Routine travel is required to visit local school districts as well as for workshops and conferences. Sitting for extended periods of time working at a computer terminal is common. Lifts and carries a maximum of 20 pounds. Adequate manual and finger dexterity, hearing, speech and vision are necessary to perform the essential functions of this position.

Hazards: Those present in a normal office environment. Routine travel may pose potential hazards including driving in inclement weather.

The statements contained herein reflect general details as necessary to describe the essential functions of this position, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload. Changes to the position description may be made at the discretion of the employer.

It is the policy of the Northwest Educational Service District No. 189 to not discriminate against any person with regard to race, color, religion, sex, age, national origin, marital status, physical or mental disability, or citizenship or immigration status.