Laserfiche Project Coordinator

The NWESD aspires to be a racially and culturally inclusive staff that reflects the diversity of those we serve. We believe this strengthens our organization, stimulates creativity, promotes the exchange of ideas, and enriches staff engagement.

Summary:

The Laserfiche Project Coordinator is a temporary role which will lead the implementation of the Laserfiche Enterprise Content Management (ECM) System, through developing workflows and business processes across the organization. This role will lead an Implementation Team, coordinate with all departments, manage timelines, and ensure a smooth rollout aligned with our strategic goals and internal communication plan.

Essential Functions:

Duties listed are intended to provide a summary of the major duties and responsibilities of this position. Incumbent(s) may not perform all duties listed and may be required to perform additional duties not listed, but within the general scope of the position.

• Lead and manage all phases of the Laserfiche implementation project, from planning to post-launch support.
• Develop and execute a detailed project plan, outlining milestones, responsibilities, and timelines.
• Collaborate with NWESD departments to gather requirements and ensure alignment with business needs.
• Coordinate with Technology Services Department, Laserfiche Implementation Team (LIT), and vendor support teams to ensure successful system configuration and integration.
• Facilitate stakeholder meetings, conduct progress updates, and proactively communicate project status to leadership.
• Support change management strategies, including communication rollouts, training schedules, and adoption planning.
• Oversee data migration, user permissions, testing, and quality assurance.
• Monitor project scope, risks, and issues, and implement mitigation strategies.
• Ensure that documentation, policies, and training resources are developed and accessible to staff.
• Create and maintain user accounts, including granting users the relevant roles they need to access required processes and data.
• Implement systems/processes to ensure appropriate security, data integrity and back-ups.
• Monitor system and user performance and recommend changes to improve efficiency.
• Assist with enforcing functional policies and procedures related to information systems and promote a culture of cyber security awareness.

Required knowledge, skills, and abilities:

• Ability to communicate clearly and concisely in both verbal and written format about technical subjects to non-technical users.
• Ability to prioritize workload efficiently to meet deadlines with a high degree of independence.
• Knowledge of best practices in project and change management.
• Knowledge of educational service agencies or K-12 school systems.
• Strong skills in planning, scheduling, and leading project meetings.
• Ability to develop and maintain effective working relationships.
• Exceptional organization and attention to detail in managing project documentation and tasks.
• Ability to influence others to help manage resistance to change.
• Advanced proficiency in Microsoft Excel, Word, and project management software.
• Ability to identify risks and barriers to project success and implementing mitigation strategies.

Qualifications:

Bachelor’s Degree in a relevant field such as Project Management, Business Administration, Public Administration, or Information Technology Management. Certification in Project Management preferred. Experience managing medium to large scale software implementation project, preferably with Laserfiche or similar enterprise content management system. An equivalent combination of education and experience may be substituted which provides the skills, knowledge, and abilities to perform the essential functions of the position. WSP/FBI criminal history background clearance required. Valid Washington State driver’s license and proof of liability insurance required.

Working Conditions/Physical Requirements:

Work is performed approximately ninety percent (90%) in an office environment and approximately ten percent (10%) traveling to other NWESD work locations for meetings, trainings, etc. Lifts and carries a maximum of twenty (20) pounds.  Adequate manual and finger dexterity, hearing, speech, and vision are necessary to perform the essential functions of this position. This position is not eligible to telecommute.

Hazards:  Those present in a normal office environment; no known significant hazards.

The statements contained herein reflect general details as necessary to describe the essential functions of this position, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload. Changes to the position description may be made at the discretion of the employer.

It is the policy of the Northwest Educational Service District No. 189 to not discriminate against any person with regard to race, color, religion, sex, age, national origin, marital status, physical or mental disability, or citizenship or immigration status.