The NWESD’s Technology Services team can provide behind–the-scenes assistance to keep your district’s technology systems running smoothly. Our experienced team of technology professionals can seamlessly help to maintain your school system’s infrastructure including authentication, security, and backups without disrupting staff and student user experience. We can assist with everything from helpdesk and networking support to advanced network configurations, technology roadmap planning, and leadership mentoring. Connect with us, we can work with you to access and implement essential technology functions! 

Our helpdesk services provide schools with timely support without costly overhead. Besides being experts in our field, our focus is on customer service and relationship building. We infuse our helpdesk interactions with friendly and helpful communications. 

Our IT helpdesk services are available from 7:00 AM until 4:30 PM M-F via phone, email, or our helpdesk ticketing system.

We can help you with DNS settings and changes. It takes knowledge and planning to make certain your mail flows in and out while your website remains accessible.

We also can ensure systems and infrastructure are secure and efficient by assisting with management in the following areas: 

  • Install, configure, update and maintain servers 
  • Communication equipment (routers, switches, wireless, etc.) 
  • Remote monitoring and diagnosis 
  • Video conferencing support 

We work with staff and students to boost productivity by providing user training and mentoring in the following areas: 

  • Remote learning technology configuration and assistance 
  • Hardware (network and desktop) 
  • Equipment inventory and tracking 

NWESD’s Technology Team offers comprehensive cybersecurity services tailored for school districts. We provide both external and internal vulnerability assessments, followed by a detailed report with actionable recommendations. Our team will meet with your district to review the findings, and if needed, assist in implementing security improvements to strengthen your district’s defenses against cyber threats.

Working alongside district leaders, we can provide consulting services and guidance for critical decisions relating to: 

  • Project management 
  • Purchasing equipment 
  • Developing policies and procedures 
  • Evaluating software 
  • Forming technology plans 

Technology changes rapidly. We can help to ensure staff and student success by implementing network safety, security, and backups. Let our team help your school successfully put into practice secure and safe learning by reducing risks and providing training on best practices in educational digital safety. 

  • Firewalls and security devices 
  • Ransomware risk reduction assessment and training 
  • Server backups, storage, restores, and business continuity 
  • Accounts and security policies 

From start to finish, we can help your district set up state–of–the–art phone systems that exceed expectations. 

Fees are assessed by the scope of the project and services can be customized and scaled to the needs of the school district. Please contact the NWESD Director of Technology Services if you are interested in learning more about our services. 

Request IT Services

K-20 Network

Related NWESD Services

Contact Us

Les Valsquier
Director of Technology Services

Helpline (360) 299-4705

Technology Solutions for Your School

Providing technology support for NWESD districts since 1998 

Dedicated team of highly skilled professionals

Over 50 years of educational IT experience

Network administration

Extraordinary customer service

Over 30 years of combined IT leadership experience

In-school classroom and remote learning tech support