The K-20 Education Network makes high-speed Internet accessible and affordable to Washington States Educational Communities.
First Tier of contact and support for districts is the Regional Institutional Technical Units (RITU). TheNorthwest Educational Service Districts Technology Services department(TS) provides K-20 RITU support for all districts within the NWESD Region.
The RITU is the first point of contact for any K-20 network problems. The RITU’s primary function in the escalation process is to determine where the problem resolution ownership resides. The RITU will assist the district or notify the K-20 Network Operations Center.
The RITU is also the primary contact for K-20 circuit and equipment moves, additions, and changes. The RITU also monitors districts bandwidth usage and will initiate contact with districts when it looks like different usage patterns are showing, or a bandwidth increase might be in order. The RITU will then start the bandwidth increase process.
Video conferencing technology allows students/teachers, at multiple locations, to see and hear each other simultaneously. By taking advantage of the Internet, it has never been easier to connect with classrooms around the globe. This also allows for districts to save on travel and missed instructional time by allowing meeting and collaboration to occur without leaving the district. The K-20 Network has subscribed with Zoom to utilize their platform, to use for meetings as well as webinars.