On-Call or Substitute Clerical

The NWESD aspires to be a racially and culturally inclusive staff that reflects the diversity of those we serve. We believe this strengthens our organization, stimulates creativity, promotes the exchange of ideas, and enriches staff engagement.

Summary:

Performs a range of basic office support activities including greeting visitors, directing incoming phone calls, providing general information to customers or visitors, and providing routine clerical support functions.

Essential Functions:

• Answers incoming calls from a multi-line telephone system; directs calls through an automated voice mail system; takes messages when appropriate; provides general information.
• Greets and directs visitors; answers routine inquiries; provides general information and assistance; directs service contractors, vendors, and deliveries to appropriate staff.
• Performs a variety of routine assignments as appropriate; handles special projects, as well as overflow work from departments.
• Performs related duties as assigned. Related duties may not specifically be listed but are within the general occupational series and responsibility level typically associated with the employee’s classification of work.

Required knowledge, skills, and abilities:

• Knowledge of general office procedures and practices.
• Knowledge of word processing systems.
• Ability to operate standard office equipment such as a multi-line phone system, copier, fax, and computer.
• Ability to use tact and judgement in dealing with a variety of individuals and situations.
• Ability to establish and maintain effective working relationships with NWESD employees and visitors.

Qualifications:

High School graduate or equivalent required preferred. WSP background clearance required.

Working Conditions/Physical Requirements:

Work is performed in an office/school environment. May lift and carry a maximum of 30 pounds. Adequate manual and finger dexterity, hearing, speech and vision are necessary to perform the essential functions of this position.

Hazards:  Those present in a normal office environment.

The statements contained herein reflect general details as necessary to describe the essential functions of this position, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload. Changes to the position description may be made at the discretion of the employer.

It is the policy of the Northwest Educational Service District No. 189 to not discriminate against any person with regard to race, color, religion, sex, age, national origin, marital status, physical or mental disability, or citizenship or immigration status.